Technical Support Level 4 - Edenvale Central

ISETT SETA - Information Technology
The above learning programmes are quality assured by ISETT SETA.

Technical Support Level 4
System Development Level 4
System Support Level 5
System Development Level 5
End User Computing Level 3
Technical Support NQF: 4 SAQA ID: 78964
Minimum credits 166 Duration: 1 year
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support

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Systems Development NQF:4 (SAQA: 78965)
Minimum credits 176 Duration: 1 year

This qualification is a foundation for the field of Computer Sciences and Information Technology, specifically into the field of Systems Development.

Admission Requirements:
Grade 11 or equivalent NQF 3 (English and Mathematics )
Subjects/Modules

Semester 1
Principles of Information Systems
Principles of Information Technology
Principles of Computer Networks
Basic Language Skills
Business Numeracy
Computer Literacy 1
Programming Concepts (System Development)
Hardware Concepts (Technical Support)

Semester 2
Team Work Skills
Business Communication
Computer Literacy 2
Application Programming (System Development)
Web Development (System Development)
System Analysis & Design (System Dev)
PC Maintenance and Repair (Technical Support)
Installation of Software & Hardware System (Technical Support)
Upon completion, a Certificate will be issued by ISETT SETA

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National Certificate: Information Technology, Systems Support NQF:5(SAQA ID:48573)
Minimum credits : 147
Duration: 1 year
Upon successful completion of the qualification, the qualifying learner will have a thorough understanding of the role of an IT Systems Support person .He/she will be a well-rounded IT professional especially in the core field of networking and support, with further specialisation into IT Support or in any other related vertical or enabled markets.

Admission Requirements:
Technical support Level 4 or equivalent
Subjects/Modules

Semester 1
Network planning
Installation & configuration of Network Operating System
Network Installation
Business Environment for IT
Research Techniques

Semester 2
Network Security
Network Administration
Customer Support
Managing IT Projects

Upon completion, a Certificate will be issued by ISETT SETA

Career Pathways: IT System Support Technician, Network Administrator, Network Designing, Computer Sales, IT Manager.